General Terms and Conditions (GTC) for orders placed in the online store of OTHI, Switzerland
1. Scope of application
These General Terms and Conditions (GTC) apply to all orders placed by customers via the OTHI online store on the othi.ch website. By placing an order, you accept these GTC.
2. Provider
Simple partnership “OTHI” represented by
- Rafael Saner, Radarstrasse 1, 3013 Bern
- Dominik Joos, Waffenweg 24, 3014 Bern
3. Offer and conclusion of contract
The products presented in the online store do not constitute a legally binding offer, but a non-binding invitation to place an order.
By sending the order, you submit a binding offer to purchase the selected products. After receipt of the order you will receive a confirmation by e-mail. This confirmation does not constitute acceptance. The contract is only concluded with our separate order confirmation or the delivery of the goods.
4. Prices and shipping costs
All prices are quoted in Swiss francs (CHF) including VAT (if applicable).
The shipping costs are shown separately in the order process and are to be borne by the buyer.
5. Delivery
Deliveries are generally only made within Switzerland. Other countries only on request.​
Unless otherwise stated, the delivery time is 3-5 working days from receipt of payment.
If an item is not available, we reserve the right to refuse delivery. In this case you will be informed immediately and payments already made will be refunded.
6. Payment
Payments can be made by:
- Prepayment (bank transfer)
- Credit card
- TWINT
- PayPal (optional)
- Purchase on account (only after prior approval)
. The available payment methods are displayed during the ordering process.
7. Retention of title
The goods remain the property of OTHI until full payment has been received.
8. Right of withdrawal / right of return
Customers have the right to return the goods received within 14 days without giving reasons. The period begins upon receipt of the goods.
The return shipment must be made at the customer's expense and risk.
The goods must be returned unused, complete and in their original packaging.
There is no right of return for
- opened or damaged products
- Custom-made or individualized products
9. Warranty and liability
The statutory warranty provisions in accordance with the Swiss Code of Obligations (OR) apply.
OTHI is not liable for damage caused by improper use or natural wear and tear.
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10. Data protection
Personal data is collected and processed in accordance with our privacy policy.
Your data will not be passed on to third parties unless this is necessary for the fulfillment of the contract (e.g. shipping service providers).
11. Applicable law and place of jurisdiction
Swiss law applies exclusively, to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
The place of jurisdiction is Bern.
12. Final provisions
Should individual provisions of these GTC be or become invalid, this shall not affect the validity of the remaining provisions.